Our services are built around how teams work, learn and grow
Built on 26 years of business technology experience from the team behind Smart Dolphins.
AI Readiness, Implementation & Adoption
Move from AI experimentation to practical use
Establish clear policies and governance, and give your team practical training to use AI responsibly in everyday work.
Microsoft 365 Enablement
Improve collaboration and reduce manual work
Optimize how Microsoft 365 is set up and used, with workflow automation and practical coaching to support collaboration, visibility and security.
Cybersecurity Awareness & Training
Build safer everyday working habits
Strengthen security governance and help your team develop practical habits that reduce risk in day-to-day work.
Continuous Learning & Managed Adoption
Support your team beyond the initial rollout
Keep new ways of working in place with structured onboarding, refresher training and ongoing support as tools and workflows change.
Training & Learning Solutions
Build skills your team can use at work
Custom, role-based training in Microsoft 365, AI and cybersecurity, delivered live or through an online learning platform.
Managed IT Services by Smart Dolphins
Keep your business systems supported
Ensure reliable operations with proactive monitoring, maintenance, and support that keeps systems running smoothly.
How We Work with Your Team
Understand the Work
We start with what your team needs to accomplish, how work gets done today and where tools, processes or skills are holding things back.
Connect Tools and Workflows
We look at how technology is configured and used, identifying where workflows can be simplified, manual steps reduced and existing capabilities put to better use.
Put Improvements into Practice
We help implement the changes, with clear guidance and appropriate safeguards for how the tools and workflows will be used.
Build Skills for Everyday Use
We provide practical training and support to help people apply new tools and ways of working in their day-to-day roles.
WHO WE ARE
The Team Behind Poplar
Poplar was founded by the team at Smart Dolphins IT Solutions. Through years of supporting businesses, we saw a recurring challenge: investing in technology did not automatically improve the way work got done.
We created Poplar to address that gap through workflow improvement, hands-on implementation and practical training. Smart Dolphins continues to manage and support business technology, while Poplar helps organizations improve how their people, workflows and technology work together.
Upcoming free webinars
Practical sessions on Microsoft 365 and AI, with examples you can apply in your everyday work.
If you have ever struggled to remember where a document was saved, you are not alone. This webinar is designed for professionals who want to understand how Microsoft 365 stores and organizes files across SharePoint, OneDrive, and Teams. Learn how these tools connect, where your files actually live, and how to find, share, and manage them with confidence so you spend less time searching and more time working.
Tue
13
Oct 2026
This session is designed for lawyers, accountants, and other professionals who want to see practical, real-world ways to apply Microsoft 365 Copilot in their daily work. This webinar focuses on concrete examples of how Copilot supports work inside familiar apps such as Outlook, Word, Excel, and Teams. Attendees will learn how to apply Copilot to routine tasks, improve efficiency, and maintain quality and accuracy across client and matter work.
Thu
15
Oct 2026
The New Outlook: Embrace the New Advancements
Limited seatsThis webinar is designed for professionals who want to get the most out of the new Microsoft Outlook and adapt confidently to its updated interface and features. As organizations transition to the redesigned experience, this session focuses on what has changed, how to navigate it, and how to apply the new tools to manage email, calendars, and daily communication more efficiently. Attendees will learn practical ways to stay organized and reduce time spent on routine tasks in Outlook.
The resource hub
It’s Probably Not the Tool
When a client tells me Teams is bad, I don’t…
Jul 27, 2026
Your AI Sidebar Is a Junk Drawer
Count the randomly titled chats in your Copilot, ChatGPT, or…
Jul 2, 2026
When the custom GPT stops feeling magical
You set up a custom GPT (or similar) for your…
Jun 22, 2026
“Did You Use AI?” Is the Wrong Question
There’s a small hypocrisy showing up in knowledge work. A…
Jun 3, 2026
Frequently Asked Questions
Find answers about our services, training options and working with Poplar.
Smart Dolphins manages and supports business technology. Poplar focuses on how people use that technology and how work gets done, through workflow improvement, implementation, training and adoption support.
We do both. Depending on your needs, we can help plan and implement changes to tools and workflows, provide practical training, or combine these services in one engagement.
Yes. You can work with us on a particular workflow, technology project or team training need. You do not need to commit to a broader program to get help with a specific challenge.
We provide role-based training in Microsoft 365, AI and cybersecurity, delivered live or through an online learning platform. The format and content are selected around your team’s learning needs.
Yes. Alongside individual sessions and projects, we offer ongoing onboarding, refresher training and adoption support to help teams keep pace as tools, workflows and responsibilities change.
Improve the way work gets done
We help organizations improve how their teams
use AI, Microsoft 365, and cybersecurity tools
through practical consulting, implementation, and training.
Powered By
Poplar was created by Smart Dolphins IT Solutions Inc., a technology company with more than 26 years of practical experience. Poplar builds on that foundation with a focus on adoption, implementation, and training.
Our work focuses on the technology people use every day, including AI, Microsoft 365, and cybersecurity, and on helping organizations improve the way work gets done.
